Boeing Collection

Purchasing

You have the right to cancel an order within 7 days of your contract with us or 7 days of receipt of the goods (whichever is the longer). If choose to cancel your order within this period, this will incur a 25% administration charge, once the return has been received. We regret we can not refund carriage on returned goods.

Unless faulty or damaged on receipt of the goods by the customer, goods must be returned in re-saleable condition.

Customer claims for lost returns cannot be accepted without proof of postage.

If there are any changes to the details supplied by you it is your responsibility to inform The Great Circle as soon as possible.

We can accept order cancellations by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by telephoning 01423 704122 during normal office hours (Mon to Fri 9.00am to 5.00pm).

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, The Great Circle shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question PROVIDED THAT you notify The Great Circle of the problem in writing at the address stated in the confirmation e-mail within 5 working days of delivery of the goods. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS.

The Great Circle will only be liable for direct loss up to a maximum total of £28 in respect of any claim. Royal Mail first class recorded delivery insures your packages to a maximum value of £28. Item(s) can be insured to the maximum retail value, subject to the insurance option being selected on the payment page.

Processing of Orders

The Great Circle cannot despatch goods at the weekend. Orders placed at the weekend will be processed on Monday.

Credit and Debit cards are debited before items are shipped by The Great Circle. All prices are subject to sales taxes (where applicable) unless otherwise stated, and charge is made for shipping.

Every purchase you make shall be deemed performed in the UK. UK law shall govern every aspect of contractual agreement concerning purchases made from this web site.

The Great Circle aim to arrange shipment of all in stock items within 48 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and  the current stock status is approximate. The Great Circle are not able to supply dates our suppliers may get an item in stock.

Orders cancelled for reasons relating solely to customer will incur a 25% administration fee.

Delivery/Title/Risk

Goods will be sent to the address given by you in your order and stated in the Order Confirmation. If your address is not recognised by the Post Office or there are known problems regarding deliveries to your address, please contact us immediately to make alternative arrangements. Please note that your goods may be sent to you in instalments, although extremely unlikely.

Title to any product ordered will pass to you once The Great Circle has received payment in full for that product.

If your delivery address is outside of the UK you maybe subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; The Great Circle advises each customer to contact their local customs office for further information.

Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

From time to time  The Great Circle may engage a 3rd party to fulfil orders, a contract for the sale of these products will be made between the 3rd party supplier and yourself.

Insurance

Please note that normal Royal Mail first class recorded delivery only insures your package to a maximum value of £28. Should you wish to insure your item(s) to the maximum retail value, please select the insurance option on the payment page. Items equivalent to or exceeding £50, are automatically insured to the full retail value at an additional cost of £3.50.